State agency
California Department of Aging
California Department of Aging
The Department of Aging publishes programs and services for older adults and for adults with disabilities, including a way to find services in your county.
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Older adults
The state department that points older adults and people with disabilities to county services.
These are starting points in California. Confirm the details with the organization. We do not decide who qualifies.
State program
Medicare counseling (HICAP)
California Department of Aging
HICAP is the Health Insurance Counseling and Advocacy Program. The Department of Aging says the counseling is free and private. It is one-on-one. It covers Medicare, long-term care insurance, and related health insurance questions. It is for people 65 or older who can get Medicare. It is also for people under 65 with a disability who can get Medicare. It is also for people who will soon be able to get Medicare. Find a county office on the department site, or call 1-800-434-0222.
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State program
Multipurpose Senior Services Program
California Department of Aging
MSSP gives social and health care management so people can stay at home. You must be 60 or older. You must be eligible for Medi-Cal under a qualifying aid code. You must be certified, or able to be certified, for a skilled nursing facility. Most people in MSSP also get In-Home Supportive Services. A team writes a care plan. The combined cost must stay below the cost of a skilled nursing facility. Find a provider by county on the Department of Aging site.
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State program
Long-Term Care Ombudsman
California Department of Aging
Ombudsman representatives help people who live in long-term care. They help with daily care, health, safety, and personal preferences. Help is free. Complaints are private. Every facility must post the local office number. It must also post the statewide hotline, 1-800-231-4024. The hotline is open 24 hours a day, 7 days a week. It takes calls and refers complaints. Find a local office by county on the Department of Aging site.
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